Privacy Policy
Effective Date: August 30, 2026
App Name: Lehulum
Domain: lehulum.beza-commercial.com
Welcome to Lehulum. We are committed to protecting your personal privacy when you use our on-demand ordering and delivery application. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
To provide reliable delivery services to your location, we collect the following types of information:
- Account & Profile Data: Name, phone number, email address, and delivery preferences provided during account creation.
- Order & Transaction Information: Details regarding the items you order, payment receipts, and transaction history.
- Device & Log Data: Technical information such as your device model, operating system version, and unique IP address.
2. Use of Location Data (Foreground & Background Access)
Location Access Notice: Lehulum collects precise and approximate location data to enable order delivery, live delivery tracking, and accurate routing.
- Foreground Location: Used while the application is active to determine your delivery location, browse nearby available products/services, and pin accurate address coordinates.
- Background Location: Lehulum collects location data in the background (even when the app is closed or not in active use) to enable continuous real-time delivery tracking and send timely arrival notifications until your order is completed.
3. How We Use Your Data
We use the collected information to:
- Process, track, and fulfill your delivery orders to your specified destination.
- Communicate order status updates via push notifications, SMS, or phone calls.
- Provide real-time map updates to delivery partners and users.
- Improve our platform performance and resolve technical issues.
4. Data Sharing and Disclosure
We do not sell your personal data. We only share necessary information with trusted third parties under strict confidentiality terms to fulfill your order:
- Delivery Couriers: Delivery partners receive your address and contact phone number solely to complete active fulfillment.
- Service Providers: Payment gateway processors and technical infrastructure providers (such as Google Play Services and Firebase) that support app operations.
5. Data Retention and Account Deletion
We retain your personal information as long as your account remains active or as required by legal obligations. You have the right to request deletion of your account and associated personal data by contacting customer support or using the account deletion feature inside the app settings.
6. Security
We implement industry-standard encryption standards (TLS/SSL) and strict access controls to protect your data against unauthorized access, modification, or disclosure.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:
Email: lehulumtrading@gmail.com